All4Customer Meetings 2025 in Cannes: the customer experience industry at the heart of an unmissable event
ELEGANCE DRIVER drivers would like to share with you an event at the end of September that is not to be missed!
On September 17 and 18, 2025, Cannes is preparing to host the 12th edition of All4Customer Meetings—the “one-to-one meetings” trade show dedicated to customer experience, digital marketing, data, and artificial intelligence. Held at the prestigious Palais des Festivals et des Congrès, this event stands out for its ultra-targeted format, designed to maximize the effectiveness of professional meetings.
✨ A proven format
Since 2009, the “one-to-one meetings” concept developed by Weyou Group has established itself as a benchmark in business networking: meetings are planned in advance using a powerful matching platform to facilitate qualified meetings between decision-makers (Hosted Buyers) and exhibitors.
In addition, the 2025 edition will feature two cocktail parties: a special opportunity to continue discussions in a relaxed atmosphere conducive to strengthening professional relationships.
📌 Key points of the event
- 15 thematic workshops and 8 plenary conferences, offering rich and inspiring content.
- 200 exhibitors, illustrating the diversity of solutions offered in CX, AI, digital marketing, and data.
- Comprehensive support for invited decision-makers, to ensure an efficient format without wasting time.
- Opportunities for informal exchanges, thanks to two new evening events planned in the program.
📅 Plenary conference program
September 17
9:00–9:45 a.m. (VIP Club): “Emotion at the heart of the customer experience” with Enguerrand LÉGER (co-founder of Gens de Confiance and author of the book Customer Happiness Manager) and Jérôme BOISSOU (Head of Global CX – Legrand).
Also in the morning, in the Croisette room: “Re-inventing E-commerce and omnichannel,” with Christophe ALIE (CIO – Kiabi) and Nadège ROKIA (Director of Customer Marketing & CDO – Alinéa), focusing on digital transformation, e-commerce, and AI.
2:25–3:10 p.m. (VIP Club): “Awakening and surprising consumers” by Alexandre LACK (Head of Brand & Advertising – Verisure).
At the same time: “Le Savoir-Relier: relational intelligence to transform the customer experience” with Valérie GAUTHIER (associate professor at HEC).
September 18
9:00–9:45 a.m. (Croisette room): “Augmented experience: how AI is reshaping customer relations” by Olivier Louis MONNIER (Chief Data & AI Officer – Matmut).
VIP Club: round table on “Repositioning, innovating, and deploying effective strategies with or without AI/with or without CSR” with Edouard FALGUIÈRES (Guinot Mary Cohr), Barbara BIDAN (Beneteau Group), and Cécile LAGÉ (FDJ UNITED).
2:25–3:10 p.m. (Croisette room): “The intelligence economy: a new challenge for brands and individuals” with Albane LIGER BELAIR (Chief Innovation Officer – KPMG), who will discuss disruptive technologies such as Agentic AI, LLM, virtual reality, etc., with a perspective looking ahead to 2030.
Parallel VIP Club: “AI in Customer Relations: Between Dramatic Fiction and Business Reality,” with Serge ABITEBOUL (researcher at ENS/INRIA and member of the Academy of Sciences) and Liza BRETZNER (actress, author).
💡 Why is this event a must-attend?
- An effective and targeted gathering: thanks to the networking platform and matching algorithm, each meeting is optimized to meet specific needs.
- Inspiring and varied content: conferences, workshops, plenary sessions... covering CX, AI, omni-channel, CSR, innovation, and emotions.
- A prestigious setting: the Palais des Festivals offers an ideal platform for combining business and conviviality.
- An international network: with participants from France, Italy, Germany, Switzerland, Belgium, and more.
- Highlights to humanize exchanges: cocktail parties provide an informal setting to deepen the connections made during the day.
🚘 Let ELEGANCE DRIVER accompany you
The All4Customer Meetings 2025 in Cannes promise to be a unique opportunity to combine innovation, networking, and efficiency. Attending this event means enjoying two days of highly targeted discussions in a professional and inspiring setting.
Don't hesitate—contact us today to book your trip.
